Big data challenge for monitoring quality in higher education institutions using business intelligence dashboards
Ali Sorour 1Anthony S.Atkins1
作者信息
- 1. Faculty of Digital,Technology,Innovation,and Business,Staffordshire University,Stoke-on-Trent,ST4 2DE,United Kingdom
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Abstract
As big data becomes an apparent challenge to handle when building a business intelligence(BI)system,there is a motivation to handle this challenging issue in higher education institutions(HEIs).Monitoring quality in HEIs encompasses handling huge amounts of data coming from different sources.This paper reviews big data and analyses the cases from the literature regarding quality assurance(QA)in HEIs.It also outlines a framework that can address the big data challenge in HEIs to handle QA monitoring using BI dashboards and a prototype dashboard is presented in this paper.The dashboard was developed using a utilisation tool to monitor QA in HEIs to provide visual representations of big data.The prototype dashboard enables stakeholders to monitor compliance with QA standards while addressing the big data challenge associated with the substantial volume of data managed by HEIs'QA systems.This paper also outlines how the developed system integrates big data from social media into the monitoring dashboard.
Key words
Big data/Business intelligence(BI)/Dashboards/Higher education(HE)/Quality assurance(QA)/Social media引用本文复制引用
出版年
2024
国家科技期刊平台
NSTL
万方数据