首页|千里之堤溃于蚁穴:商业银行内部欺诈风险形成机理的随机实验研究

千里之堤溃于蚁穴:商业银行内部欺诈风险形成机理的随机实验研究

扫码查看
人因操作风险是由员工不当行为直接引发的操作风险,其中由内部员工参与骗取或盗用资产、违反法律法规或内部制度等行为所导致的内部欺诈风险,性质和影响则更为恶劣。本研究以某商业银行244名员工作为有效样本,在无监控的日常环境中开展了一项随机干预实验,通过将被试员工根据不同决策情境随机分组进行情境特征的干预,重点研究情境特征在内部欺诈行为决策中的作用机理。研究结果表明,情境特征对银行员工内部欺诈行为的决策结果与决策过程均有显著影响:员工在情境中感受到的压力越弱,内部欺诈意图越强;在道德压力较小的情境中,行为意图的形成主要受到个人直觉判断和情绪感受影响;伴随情境道德压力的增加,理性判断以及外部组织环境对行为意图的影响逐步增强。本研究在已有金融业内部欺诈行为研究的基础上,引入行为决策的情境特征,提出了一个描述性的商业银行内部欺诈风险形成机理框架,并为银行业操作风险"低危高频"的损失分布特征提供了行为金融解释。
The Embankment of a Thousand Miles Collapses in the Ant's Nest:An Experimental Study on the Formation Mechanism of Internal Fraud Risk in the Banking Industry
Human-induced operational risk is the operational risk directly caused by employees'misbehavior.It is the type of operational risk with the highest frequency and loss intensity in commercial banks.According to the difference in the initiative of misbehavior,the human-induced operational risk can be subdivided into human error risk and internal fraud risk.The nature and impact of internal fraud risk caused by employees'willful misbehavior are more serious,such as defrauding and embezzling property,or violating laws,regulatory rules,or internal systems.Researches pointed out that the key to optimizing operational risk measurement models and improving risk management effectiveness lies in the mastery of risk drivers.Therefore,it focuses on the forma-tion mechanism of internal fraud risk in this paper,in order to provide theoretical support and basis for operational risk management.At present,there are few studies on the formation mechanism of internal fraud risk in the banking industry,but experimental evidence and theoretical explanations have been provided from the perspectives of institutional culture and colleague behavior.In addition,numerous studies on unethical decision-making provide evidence on individual psychological characteristics.Based on integrating the above characteristic factors,the scenario characteristic factor of internal fraud is introduced,and a systematic framework of the formation mechanism of internal fraud risk among employees in the banking industry is constructed.In this research,a randomized controlled trial is used to test this theoretical framework.Taking 244 employees of a commercial bank as effective samples,a random experiment in a completely unsupervised daily environment is carried out.The participants were randomly divided into three groups according to different decision-making scenarios to intervene with scenario characteristic.On this basis,mature scale tools are used to measure the personal psychological characteristics of employees and situational characteristics in the decision-making process,and a coin toss game is used to observe theinstitutional ethical culture.In addition,the actual misbehavior data of the bank's employees before and after the experiment are obtained based on the research project in cooperation with the bank.The research shows that scenario characteristic has a significant impact on the decision-making results and decision-making process of bank employees'internal fraud:the weaker the pres-sure employees feel in the scenario,the stronger the fraud intention;in different moral intensity scenarios,the impact of personal psychological characteristics and organizational environmental characteristics is different.The positive impact of personal psychological characteristics is more significant in low-intensity scenarios,and the inhibitory effect of organizational environmental characteristics,especially department culture,and the same group infection of colleague misbehavior are more significant in high-intensity situations.This research further enriches the theoretical research on the formation mechanism of operational risk,especially human-induced operational risk and provides a behavioral motivation explanation for the loss distribution characteristics of"low risk and high frequency"of operational risk in banking industry.In addition,the research conclusions of this paper provide a theoretical and empirical basis for commercial banks to implement key risk indicator tools,which will help commercial banks optimize operational risk measurement models and improve dynamic control technology.Moreover,management inspiration is provided for commercial banks to optimize the dynamic prevention and control mechanism of human-induced operational risk.

human-induced operational riskinternal fraud riskmisbehaviorscenario characteristicrandom-ized controlled trial

李昊骅、李心丹、肖斌卿

展开 >

南京大学工程管理学院,江苏 南京 210008

人因操作风险 内部欺诈风险 不当行为 情境特征 随机干预实验

2024

中国管理科学
中国优选法统筹法与经济数学研究会 中科院科技政策与管理科学研究所

中国管理科学

CSTPCDCSSCICHSSCD北大核心
影响因子:1.938
ISSN:1003-207X
年,卷(期):2024.32(11)