山东省"互联网+护理服务"实践效果分析
Analysis on the practical effects of"Internet + Nursing Service"in Shandong province
杜静 1伦晓钦 2赵琳 3李慧芬4
作者信息
- 1. 山东省卫生健康委员会医政医管处,250000 济南市
- 2. 潍坊市人民医院麻醉一科
- 3. 山东省立第三医院医院感染管理部
- 4. 山东大学齐鲁医院日间手术病房
- 折叠
摘要
目的:分析山东省"互联网+护理服务"实践现状,为推动护理服务的创新发展,提升"互联网+护理服务"质量提供参考.方法:对山东省 2023 年"互联网+护理服务"医疗机构分布、服务项目、质量管理、护理服务成本等进行回顾性分析.结果:2023 年,山东省开展"互联网+护理服务"医疗机构共 535 家,服务项目已开展 8 类 55 项,累计服务 67 292人,患者接受"互联网+护理服务"与前往医院就医相比更加便捷,服务平均耗时均小于1 h.结论:山东省通过加强"互联网+护理服务"体系建设,规范制度流程,强化技能培训,重视流程监管,不断提升"互联网+护理服务"质量,为患者提供了专业、同质、便捷的医疗服务.但还需要进一步完善服务模式,使更多需求者受益.
Abstract
Objective:To summarize the practical experience of"Internet + Nursing Service"in Shandong province,so as to provide references for promoting the innovative development of nursing service and improving the quality of"Internet + Nursing Service".Methods:A retrospective analysis was conducted on the distribution of"Internet + Nursing Service"medical institutions,service items,quality management and the cost of"Internet + Nursing Service"in 2023.Results:A total of 535 medical institutions carried out"Internet + Nursing Service"on 55 items in 8 categories,with 67292 people.The"Internet + Nursing Service"were more economical and convenient comparing to visiting hospital.Conclusion:"Internet + Nursing Service"strengthens the examination and approval of admission and the supervision of service process,strengthens the nurses'consciousness of practicing according to the law,and standardizes the"Internet + Nursing Service",so as to provide patients with professional,homogeneous,convenient medical services.However,the service model needs to be further improved to benefit more demanders.
关键词
"互联网+护理服务"/质量管理/实践效果Key words
"Internet + Nursing Service"/quality management/practical effects引用本文复制引用
基金项目
国家卫生健康委人才交流服务中心研究课题(RCLX2320060)
出版年
2024
NETL
NSTL
万方数据