Dilemmas and Strategies in Digital Governance of Smart Communities from a Media Perspective
During the three years affected by the epidemic,digital social media played a very important role.Due to its open and convenient characteristics,it has broken the traditional time and space constraints of management,providing new governance scenarios and tools for community fine management in the post epidemic period of community governance.This article conducts a comprehensive analysis based on field survey questionnaire results and existing literature,combs the difficulties encountered in current community governance,and draws on the bottom-up management approach of the Fengqiao experience to provide targeted suggestions for government departments,grassroots governance departments,and social organization departments,such as lean management of social media practices,media empowerment,identity formation,flexible mobilization,and collaborative co-governance.It provides corresponding countermeasures for the development of community digital governance in the post-pandemic era.