Are you dissatisfied with the crowded destination:A meta-analysis based on 39 studies
The reality of destination crowding has a long history,and the academic community has long been concerned with theoretical and empirical research on tourist crowding perceptions.However,there has not yet reached consensus on understanding of the role of tourist crowding perceptions in influencing tourist satisfaction,and even contradictory views have emerged.Therefore,the study conducts a meta-analysis of a sample of 39 independent studies to explore the relationship between tourists'perception of crowding and its dimensions and tourist satisfaction,and focuses on the potential factors affecting the relationship between the two.The results show that(1)both tourist crowding perception and spatial crowding perception have a significant negative effect on tourist satisfaction,but visitor-flow crowding perception has a significant positive effect on tourist satisfaction.However,the correlation between tourist crowding perception/spatial crowding perception/crowd crowding perception and tourist satisfaction is not strong;(2)there is a moderating effect of tourist age and measurement tools in the relationship between tourist crowding perception and tourist satisfaction;(3)tourist gender and sample size cannot significantly affect the relationship between tourist crowding perception and satisfaction.The study used meta-analysis to validate the relationship between tourist crowding perception and its dimensions and tourist satisfaction,and revealed the factors affecting the transformation of tourist crowding perception to tourist satisfaction,which can provide a reference for destinations to formulate crowding management policies.
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