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数字赋能全民健身公共服务精准供给的实践检视与纾解方略

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立足于数字赋能全民健身公共服务精准供给的理论框架,在明晰数字赋能全民健身公共服务精准供给的内涵阐释与逻辑指向的基础上,审视剖析数字赋能全民健身公共服务精准供给在需求识别、决策制定、业务流程与绩效反馈4个方面所存阻滞困境,发现技术认知化差异阻碍需求识别受众规模扩张、"重硬轻软"致使服务供给决策选择性回应、治理主体协同不畅拉低业务流程动态运行质效、评估体系不健全滋生无效产能过剩风险等问题。建议从聚力弥合群众认知化差异以拓增服务需求识别规模、加速供给理念迭代转型以赋能决策精准化回应、推动平台数字化动态缔约以激励多元主体广泛参与、提升绩效主体评估质效与丰富绩效评估指标外延4个方面,层层递进、分级落实,助力数字赋能全民健身公共服务需求识别即时性、决策制定精细性、业务流程动态性与绩效评估全面性切实提升。
Practical Review and Relief Strategy of Digital Empowerment on the Precise Supply of Public Services for National Fitness
The study is based on the theoretical framework of digital empowerment on the pre-cise supply of public service for national fitness,and on the basis of clarifying its connotation and logical direction,its obstacles in the four aspects were examined and analyzed,namely de-mand identification,decision-making,business process and performance feedback.It was found that technological cognitive differences hinder the expansion of demand identification audience,that"emphasizing hard over soft"leads to selective response in decision-making on service sup-ply,that poor coordination of governance subjects reduces the quality and efficiency of dynamic operation of business processes,and that imperfect evaluation system breeds the risk of ineffec-tive overcapacity.It was proposed to focus on four aspects,namely,bridging the cognitive dif-ferences among the public to expand the scale of service demand identification,accelerating the iterative transformation of supply concepts to enable precise decision-making responses,pro-moting the digital dynamic contracting of platforms to stimulate wide participation of multiple subjects,and improving the quality and effectiveness of performance subject evaluation and en-riching the extension of performance evaluation indicators.Implementing the above proposals step by step can help to improve the immediacy of demand identification,the delicacy of deci-sion-making,the dynamicity of business processes and the comprehensiveness of performance evaluation of digital empowerment on the public services for national fitness.

digital empowermentpublic service for national fitnessprecise supply

邵雪梅、段娟娟、赵亮、董蕾、严家高、李军

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山东体育学院,山东济南 250102

山东电子职业技术学院,山东济南 250200

数字赋能 全民健身公共服务 精准供给

国家社会科学基金重点项目

21ATY002

2024

中国体育科技
国家体育总局体育信息研究所

中国体育科技

CSTPCDCSSCICHSSCD北大核心
影响因子:1.31
ISSN:1002-9826
年,卷(期):2024.60(1)
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