Exploration and Thinking on the Operation of"One-Stop"Service Center in Public Hospital Outpatient Service
Based on the needs of patients,the"one-stop"service center is established.It uses information technology to integrate hospital diagnosis and treatment resources,and uses process reengineering to rationally plan diagnosis and treatment items and sequences.Its operation is the key to further improving the quality of outpatient medical services and enhancing the experience of outpatients.By summarizing the operation of the"one-stop"service center in China's public hospitals,the construction process of the"one-stop"service center and the difficulties in which are obtained.Finally,from the aspects of organizational structure,staffing,functional connotation,operating mechanism,operation mode and site requirements,the construction content and operation mode of the"one-stop"service center of public hospitals in China are expounded.This work provides reference for the construction and optimization of outpatient services for medical institutions in"One-stop"service center.
public hospitalsclinicone-stopmedical serviceshospital operation managementintegrated management platform
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