Analysis of Effective Approaches for Traditional Chinese Medicine Pharmacy Pharmacists to Provide High Quality Traditional Chinese Medicine Services
Objective To analyze the effective ways and practical effects of pharmacists in traditional Chinese medicine(TCM)pharmacies to provide high-quality TCM services.Methods Using the department of traditional Chinese medicine,Tai'an Traditional Chinese Medicine Hospital as a pilot,conventional traditional Chinese medicine services were applied during the period from January to June 2021.And high-quality traditional Chinese medicine services during the period from July to December 2021 were applied.The effectiveness of improving the quality of traditional Chinese medicine services under different management models and the patient's understanding of the knowledge of taking traditional Chinese medicine were compared.Results The rate of non-standard prescription issuance after intervention was 1.00%(1/100),lower than the 9.00%(9/100)before intervention(P<0.05).After intervention,the prescription issuance rate of non indication drugs in abnormal prescriptions was 0,lower than 5.00%(5/100)before intervention(P<0.05).The inappropriate prescription rate for medication after intervention was 0,lower than 8.00%(8/100)before intervention,and the difference was statistically significant(P<0.05).The understanding of medication knowledge among patients surveyed under the high-quality traditional Chinese medicine service model(medication time,medication temperature,special Chinese medicine administration methods,dietary contraindications)was higher than that under the conventional traditional Chinese medicine service model,and the difference is statistically significant(P<0.05).Conclusion By taking various measures and applying them,pharmacists in traditional Chinese medicine pharmacies can smoothly carry out traditional Chinese medicine services,which is beneficial for improving patients'satisfaction with various services in traditional Chinese medicine pharmacies and has promotion value.
traditional Chinese medicine roompharmacisthigh quality servicetraditional Chinese medicine servicesreasonable clinical medicationdispensing efficiency
万方数据
维普
