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心理咨询与心理疏导对首次献血伴心理障碍者的影响

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目的 探讨心理咨询与心理疏导对首次献血伴心理障碍者的影响。方法 选取 2022 年 7 月—2023 年 6 月青岛市中心血站接待的 278 名首次献血伴心理障碍的无偿献血者为研究对象,依据献血时间不同分为试验组(2023 年 1-6 月献血者,141 名)与对照组(2022 年 7-12 月献血者,137 名)。试验组通过心理咨询了解献血者心理障碍的实际情况,据此予以心理疏导。对照组予以献血者常规宣教。统计 2 组首次献血完成率、献血量以及献血相关不良反应发生率,对于完成献血者,以舒适状况量表(general comfort questionnaire,GCQ)评价献血舒适度,另自行设计调查问卷,对 2 组献血者献血服务满意度及再献血意愿进行调研。结果 试验组献血者首次献血完成率(94。33%)高于对照组(85。40%),差异有统计学意义(P<0。05)。试验组首次献血 300 mL者 63 名(48。23%),首次献血400 mL者 38 名(27。66%),均多于对照组,差异有统计学意义(P<0。05)。试验组GCQ生理、心理精神、社会文化 3 个维度与量表总分均高于对照组,差异有统计学意义(P<0。05)。试验组献血者对本组献血服务的态度、主动性、及时性、专业性与整体服务质量满意度均高于对照组,个人再献血意愿度与动员亲友献血意愿度均高于对照组,差异有统计学意义(P<0。05)。结论 心理咨询与心理疏导可以帮助改善首次献血者的心理障碍,提高首次献血率与献血量,提升献血者的献血舒适度及对献血服务满意度,对预防献血相关不良反应、提升献血者再献血及动员他人献血意愿具有积极作用。
The Impact of Psychological Counseling and Counseling on First-Time Blood Donors With Psychological Disorders
Objective To explore the impact of psychological counseling and counseling on first-time blood donors with psychological disorders.Methods A total of 278 first-time blood donors with psychological disorders who were received by the Qingdao Blood Center from July 2022 to June 2023 were selected as the study subjects.The test group(141 blood donors from January to June 2023)and the control group(137 blood donors from July to December 2022)were selected based on different blood donation times.The test group learned about the actual psychological disorders of blood donors through psychological counseling,and provided psychological counseling based on this.The control group was given routine education to blood donors.The completion rate of first blood donation,blood donation volume,and incidence of adverse reactions related to blood donation in two groups were calculated.For completed blood donors,the comfort level of blood donation was evaluated using the comfort status questionnaire(GCQ)were calculated.Additionally,a self-designed survey questionnaire was designed to investigate the satisfaction of blood donation services and willingness to donate again in both groups of blood donors.Results The completion rate of the first blood donation in the test group(94.33%)was higher than that in the control group(85.40%),and the difference was statistically significant(P<0.05).There were 63(48.23%)first-time blood donors of 300 mL and 38(27.66%)first-time blood donors of 400 mL(27.66%)in the test group,both of which were higher than those in the control group,and the difference was statistically significant(P<0.05).The test group had significantly higher GCQ scores in terms of physiological,psychological,and socio-cultural dimensions,as well as the total score of the scale,compared to the control group(P<0.05).The attitude,initiative,timeliness,professionalism,and overall service quality satisfaction of the test group's blood donors towards blood donation services were higher than those of the control group.The individual willingness to donate blood again and the willingness to mobilize relatives and friends to donate blood were higher than those of the control group,and the difference was statistically significant(P<0.05).Conclusion Psychological counseling and counseling can help improve the psychological disorders of first-time blood donors,increase the first-time blood donation rate and volume,enhance the comfort of blood donation and satisfaction with blood donation services,and have a positive effect on preventing adverse reactions related to blood donation,increasing the willingness of blood donors to donate again,and mobilizing others to donate.

free blood donationfirst blood donationpsychological disorderspsychological counselingpsychological counselingcomfort levelwillingness to donate blood

朱旭蕊、张燕华、周淑英

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青岛市中心血站社会服务部,山东 青岛 266073

无偿献血 首次献血 心理障碍 心理咨询 心理疏导 舒适度 献血意愿

2024

中国卫生标准管理
《中国卫生标准管理》杂志社

中国卫生标准管理

影响因子:1.374
ISSN:1674-9316
年,卷(期):2024.15(5)
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