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新媒体时代加强公立医院网络舆情管理的探析

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新媒体时代,几乎人人都有麦克风、都是传播者,信息传播高度发达,为生活带来便利的同时,各类观点、立场在网络交锋,也为一些网络谣言、不实信息的传播提供可能。网络意识形态领域错综复杂的环境,给公立医院的管理和发展带来一定困难和挑战。如何深刻认识媒体格局和舆论生态的变化,提升对网络舆情的应对处置能力是公立医院必须重视的课题。文章从实践视角下对某三甲公立医院的舆情应对机制、近 3 年舆情内容、处置情况进行总结与分析,结合实际工作中的困难和问题,提出改进增加舆情危机意识、构建网络舆情应对协同治理机制、加强队伍建设等建议,以期为提升公立医院网络舆情管理、应对能力提供一定的参考。
The Analysis of Strengthening Network Public Opinion Management in Public Hospitals in the New Media Era
In the era of new media,almost everyone has a microphone and is a communicator.The highly developed information dissemination brings convenience to life,at the same time,all kinds of views and positions are confronted on the Internet,and they also provide the possibility for the dissemination of some network rumors and false information.The complex environment in the field of network ideology brings some difficulties and challenges to the management and development of public hospitals.How to profoundly understand the changes in the media landscape and public opinion ecology,and enhance the ability to deal with the network public opinion is a topic that public hospitals must pay attention to it.From the perspective of practice,this paper summarizes and analyzes the public opinion response mechanism,public opinion content and disposal situation of public hospitals in the past three years.Combined with the difficulties and problems in practical work,this paper puts forward some suggestions such as improving public opinion crisis awareness,building network public opinion response collaborative treatment mechanism,strengthening team building,etc.,in order to provide some reference for improving public hospital network public opinion management and response capacity.

new mediapublic hospitalsinternet public opinionadministrationpropagandizedevelopment

蔡发燕

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曲靖市第一人民医院宣传统战处,云南 曲靖 655000

新媒体 公立医院 网络舆情 管理 宣传 发展

2024

中国卫生标准管理
《中国卫生标准管理》杂志社

中国卫生标准管理

影响因子:1.374
ISSN:1674-9316
年,卷(期):2024.15(17)