The Application Value of Risk Management Concept in Configuration Center Management
Objective To explore the application value of risk management concept in the management of intravenous medicine centralized allocation center (referred to as configuration center),in order to provide more ideas and data support for the further optimization of the management plan of configuration center in Quanzhou Women's and Children's Hospital. Methods A total of 22 staff members and 6412 medical orders from January to December 2021 in the configuration center,Quanzhou Women's and Children's Hospital before risk management were selected as the control group,a total of 22 staff members and 6575 medical orders from January to December 2022 in the configuration center,Quanzhou Women's and Children's Hospital after risk management were selected as the observation group. Management quality score,risk event rate,error rate and staff satisfaction with management system were compared between the two groups. Results The scores of risk awareness,working environment,working time,safety management,self-safety prevention,emergency treatment and overall management quality of the observation group were higher than those of the control group (P<0.05). The incidence of risk events,inspection errors,distribution errors and configuration errors in the observation group were 0.06％,0.02％,0.02％ and 0,respectively,which were lower than 0.33％,0.12％,0.12％ and 0.11％ in the control group (P<0.05). The total satisfaction of the observation group was 100％,higher than 72.73％ of the control group (P<0.05). Conclusion The introduction of risk management concept in the management of the configuration center can effectively prevent the occurrence of risk events,reduce the error rate,and improve the management quality of the configuration center and the satisfaction of the staff to the management.
intravenous medicine centralized allocation centerquality managementrisk managementmanagement qualityrationalitysecurity
万方数据
维普
