摘要
目的 研究河北省某三甲医院职工激励机制的满意度.方法 2023年1—3月通过"问卷星"对312名河北省某三甲医院职工发放问卷调查,然后结合问卷数据进行职工满意度分析,并结合职工支持的改善机制设计合理的激励机制.结果 河北省某三甲医院的职工总体满意度评分为(3.58±0.81)分,其中明确了解工作内容满意度评分为(4.51±0.74)分,排名第一;对成为一流医学中心的信心感满意度评分为(4.44±0.85)分,排名第二;对科室间的关系满意度评分为(4.22±0.83)分,排名第三;对医院的归属感满意度评分为(4.17±0.92)分、上下级关系满意度评分为(4.14±0.71)分、领导层的管理方式满意度评分为(4.06±0.70)分以及职工工作稳定性满意度评分为(4.02±0.91)分,分别排在第四、五、六、七;对于职工工资待遇满意度评分为(2.25±0.81)分、晋升机会的公平性满意度评分为(2.03±0.86)分以及加班满意度评分为(1.81±0.83)分,分别排在第十五、十六、十七.不同年龄、学历、职位、是否担任行政职务的满意度评分比较,差异有统计学意义(P<0.05).职工针对各种提高工作积极性的措施中支持度最高的是提高工资薪酬,支持人数251名;其次是增加休假以及合理的绩效评价体系,分别有218名、175名;而支持度最低的则是医院发展前景,只有53名支持;其次是提供科研奖项和优秀的医院文化氛围,分别有63名、78名.结论 河北省某三甲医院职工满意度的激励机制是增加职工薪资补贴、合理分配职工工作和假期安排、构建公平的绩效评价体系与晋升环境.
Abstract
Objective To study the satisfaction of staff incentive mechanism in tertiary A hospital in Hebei Province. Methods From January to March 2023,questionnaires were distributed to 312 employees of tertiary A hospital in Hebei Province through "Questionnaire Star",and then employee satisfaction was analyzed based on the questionnaire data,and a reasonable incentive mechanism was designed based on the improvement mechanism supported by the employees. Results The overall satisfaction score of the staff in tertiary A hospital in Hebei Province was (3.58±0.81) points,and the satisfaction score of the staff who clearly understood the work content was (4.51±0.74) points,ranking the first. The satisfaction score of confidence in becoming a first-class medical center was (4.44±0.85) points,ranking the second. The satisfaction score of the relationship between departments was (4.22±0.83) points,ranking the third. The satisfaction score of belonging to the hospital was (4.17±0.92) points,the satisfaction score of the relationship between superiors and subordinates was (4.14±0.71) points,the satisfaction score of the management style of the leadership was (4.06±0.70) points and the satisfaction score of the staff's job stability was (4.02±0.91) points,ranking the fourth,fifth,sixth and seventh respectively. The salary satisfaction score of employees was (2.25±0.81) points,the fairness of promotion opportunities was (2.03±0.86) points and the overtime satisfaction score was (1.81±0.83) points,ranking the fifteenth,sixteenth,seventeenth,respectively. There were statistically significant differences in the satisfaction scores of different ages,educational backgrounds,positions and whether they held administrative posts (P<0.05). Among various measures to improve work enthusiasm,the highest degree of support was to increase wages and salaries,and the number of supporters was 251 people. The second was to increase leave and reasonable performance evaluation system,218 people and 175 people. The lowest support rate was the development prospect of the hospital,only 53 people supported it. The second was to provide scientific research awards and excellent hospital cultural atmosphere,respectively,63 people and 78 people support. Conclusion The incentive mechanism of employee satisfaction in tertiary A hospital in Hebei Province is to increase employee salary subsidy,rationally allocate employee work and vacation arrangement,and build a fair performance evaluation system and promotion environment
维普
万方数据