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全员参与质控模式在急诊抢救室护理管理中的效果评价

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目的 探索全员参与型质控模式在急诊抢救室护理管理中的效果。方法 于2021年1月—2022年12月在南京医科大学附属宿迁第一人民医院急诊抢救室实行全员参与型质控模式进行护理管理,包括建立框架、确定人员职责、制订规则和项目赋分、实施质控及汇总结果。从2021年1月开始每6个月汇总一次质控结果,结果指标为12项护理敏感指标。结果 共纳入46名护士,其中男性18名,女性28名。收集到4次质控结果数据。组间差异分析显示9项指标差异有统计学意义,包括培训考核合格率(F=17。502,df1=3,df2=78。771,P<0。001)、预检分诊准确率(F=8718。141,df1=3,df2=202089,P<0。001)、危重患者绿色通道平均停留时间合格率(F=5411。891,df1=3,df2=5169,P<0。001)、重症创伤患者入手术室时间达标率(F=36060。727,df1=3,df2=7402,P<0。001)、急诊患者就诊平均等待时间(F=7。68,df1=3,df2=219,P<0。001)、接受溶栓治疗平均启动时间(F=8。23,df1=3,df2=101,P<0。001)、中毒患者洗胃平均启动时间(F=24。211,df1=3,df2=64。467,P<0。001)、从决定住院到转入住院部平均时间(F=922。231,df1=3,df2=3985,P<0。001)、急诊院内转运规范落实率(F=12。283,df1=3,df2=7。126,P=0。003)。整体上护理质量有改善趋势。结论 全员参与型质控模式可以提升急诊抢救室护理质控管理质量。
Evaluation of the Effectiveness of the Whole-Staff Participation Quality Control Model in Emergency Resuscitation Room Nursing Management
Objective To explore the effectiveness of a comprehensive staff-engaged quality control model in nursing management within the emergency resuscitation room. Methods From July 2021 to December 2022,a comprehensive staff-engaged quality control model was implemented in the resuscitation room of the Affiliated Suqian First People's Hospital of Nanjing Medical University for nursing management. This involved establishing a framework,defining personnel responsibilities,formulating rules and project scoring,implementing quality control,and summarizing results. Quality control results were compiled every 6 months starting from January 2021,with 12 nursing-sensitive indicators as outcome measures. Results A total of 46 nurses were included in the study,comprising 18 males and 28 females. Data from four rounds of quality control assessments were collected. Analysis of intergroup differences revealed statistically significant differences in nine indicators. These included the passing rate of training assessments (F=17.502,df1=3,df2=78.771,P<0.001),triage accuracy (F=8718.141,df1=3,df2=202089,P<0.001),compliance rate of average stay time for critically ill patients in the green channel (F=5411.891,df1=3,df2=5169,P<0.001),on-time entry rate of severely injured patients into the operating room (F=36060.727,df1=3,df2=7402,P<0.001),average waiting time for emergency patients (F=7.681,df1=3,df2=219,P<0.001),average initiation time of thrombolytic therapy (F=8.232,df1=3,df2=101,P<0.001),average initiation time for gastric lavage in poisoned patients (F=24.211,df1=3,df2=64.467,P<0.001),average time from admission decision to ward transfer (F=922.231,df1=3,df2=3985,P<0.001),and the implementation rate of standard practices for in-hospital emergency transfers (F=12.283,df1=3,df2=7.126,P=0.003). Overall,there was an improving trend in nursing quality. Conclusion A comprehensive staff-engaged quality control model can enhance the quality of nursing management in the emergency resuscitation room.

nursing managementquality controlemergency departmentemergency nursingsensitive indexeffect evaluation

王浩、杨茗岚、刘芳芳、曹虎男

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南京医科大学附属宿迁第一人民医院急诊医学科,江苏宿迁223800

护理管理 质量控制 急诊医学科 急救护理 敏感指标 效果评价

2024

中国卫生标准管理
《中国卫生标准管理》杂志社

中国卫生标准管理

影响因子:1.374
ISSN:1674-9316
年,卷(期):2024.15(22)