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某三级公立医院职工工作满意度调查结果分析

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目的 对某三级公立医院职工工作满意度调查结果进行分析,同时探究会对结果造成影响的相关因素,并且结合现状提出针对性措施。方法 在 2022 年 1 月—2023 年 12 月,通过网络调查与问卷调查相结合的方法,以某三级公立医院的1 280 名职工为对象,对其工作满意度进行有效调查。采取单因素分析及二分类多因素logistic回归法对职工满意度影响因素进行分析。结果 2023年职工总体满意度评分[(90。86±1。13)分]高于 2022 年[(85。85±1。11)分],差异有统计学意义(P<0。001)。2023年各维度评分均高于2022年,差异有统计学意义(P<0。001)。薪资和工作匹配度分数、发展前景分数较低。二分类多因素logistic回归分析显示,职工工作满意度受文化程度、性别、职称、年龄以及岗位等因素影响。结论 该三级公立医院职工工作满意度较高,但某些维度仍具有较大进步空间。未来应对公立医院满意度调查结果中得分较低的维度引起高度重视,通过强化良好工作环境的同时不断深化医院薪酬分配制度以及绩效考核制度的改革,积极拓展职工职业发展空间,确保职工满意度得到有效提升,为公立医院长远、健康的发展奠定良好基础。
Analysis on the Survey Results of Job Satisfaction of Staff in a Third-Level Public Hospital
Objective To analyze the survey results of employee's job satisfaction in a third-level public hospital,explore the related factors that will affect the results,and put forward targeted measures based on the current situation.Methods From January 2022 to December 2023,through acombination of network survey and questionnaire survey,1 280 employees of a third-level public hospital wereselected as subjects to conductan effective survey on their job satisfaction.The influencing factors of employee satisfaction were analyzed by single factor analysis and binary logistic regression.Results The overall satisfaction score of employees in 2023[(90.86±1.13)points]was higher than that in 2022[(85.85±1.11)points],and the difference was statistically significant(P<0.001).The scores of all dimensions in 2023 were higher than those in 2022,and the difference was statistically significant(P<0.001).Low salary and job matching scores and prospects scores.Binary logistic regression analysis showed that job satisfaction was affected by education level,gender,title,age and position.Conclusion The staff satisfaction of the third-level public hospital is high,but there is still room for improvement in some dimensions.In the future,we should attach great importance to the dimension of low score in the satisfaction survey results of public hospitals.By strengthening the creation of a good working environment and deepening the reform of hospital salary distribution system and performance appraisal system,we will actively expand the career development space of employees,ensure the effective improvement of employee satisfaction,and lay a good foundation for the long-term and healthy development of public hospitals.

third-level public hospitalstaff worksatisfactionsurvey resultsinfluencing factorsimprovement measures

陈琨琨、郝灵芝、杜菲、周琦

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蚌埠医科大学第一附属医院医务处,安徽 蚌埠 233004

三级公立医院 职工工作 满意度 调查结果 影响因素 改进措施

2024

中国卫生标准管理
《中国卫生标准管理》杂志社

中国卫生标准管理

影响因子:1.374
ISSN:1674-9316
年,卷(期):2024.15(23)