中国卫生质量管理2024,Vol.31Issue(1) :65-69,74.DOI:10.13912/j.cnki.chqm.2024.31.1.14

利用精益工具提升磁共振检查运行效率

Improving MRI Operation Efficiency with Lean Tools

黄小维 刘平 柏杨 陈锦
中国卫生质量管理2024,Vol.31Issue(1) :65-69,74.DOI:10.13912/j.cnki.chqm.2024.31.1.14

利用精益工具提升磁共振检查运行效率

Improving MRI Operation Efficiency with Lean Tools

黄小维 1刘平 1柏杨 1陈锦1
扫码查看

作者信息

  • 1. 陆军军医大学第二附属医院 重庆 400037
  • 折叠

摘要

目的 提高医院磁共振检查运行效率,解决磁共振检查患者堆积问题,以确保医院整体运行通畅.方法 基于精益管理理念,提出并实践"识别-分析-解决"(IAS)精益工具整合应用方案.结果 方案实施后,院内磁共振平均检查周期缩短了 55.02%,患者检查当日平均等待时间减少了 10.28%,每台MRI设备日均检查量增加了 4.34%,患者等待满意率提升了 9.87 个百分点.结论 IAS精益工具整合应用方案提高了医院磁共振检查运行效率,是提高医疗质量、安全与效率的有力质量管理工具.

Abstract

Objective To improve the operation efficiency of Magnetic Resonance Imaging(MRI)examination in hospital,solve the problem of backlog of patients in MRI examination,and ensure the smooth operation of the hospital as a whole.Methods Based on the concept of lean management,an integrated application scheme of"Identification-Analysis-Solution"(IAS)was proposed and put into practice.Results Through the implementation of the scheme,the average examination cycle of MRI in hospital patients was shortened by 55.02%,the average waiting time of patients on the day of inspection was reduced by 10.28%,and the average number of examinations per MRI device was increased by 4.34%.The patient waiting satisfaction rate increased by 9.87 percentage points.Conclusion The IAS lean tool in-tegrated application scheme can improve the operation efficiency of hospital MRI examination,and is a powerful tool to improve medical quality,safety and efficiency.

关键词

精益管理/精益工具/磁共振检查/运行效率/患者满意度

Key words

Lean Management/Lean Tools/Magnetic Resonance Examination/Operation Efficiency/Patient Satisfaction

引用本文复制引用

基金项目

陆军军医大学第二附属医院精益质量改进项目(XQLSS-022-2020-01)

出版年

2024
中国卫生质量管理
中国医院协会,陕西省人民医院

中国卫生质量管理

CSTPCD
影响因子:1.091
ISSN:1006-7515
参考文献量20
段落导航相关论文