首页|利用精益工具提升磁共振检查运行效率

利用精益工具提升磁共振检查运行效率

Improving MRI Operation Efficiency with Lean Tools

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目的 提高医院磁共振检查运行效率,解决磁共振检查患者堆积问题,以确保医院整体运行通畅.方法 基于精益管理理念,提出并实践"识别-分析-解决"(IAS)精益工具整合应用方案.结果 方案实施后,院内磁共振平均检查周期缩短了 55.02%,患者检查当日平均等待时间减少了 10.28%,每台MRI设备日均检查量增加了 4.34%,患者等待满意率提升了 9.87 个百分点.结论 IAS精益工具整合应用方案提高了医院磁共振检查运行效率,是提高医疗质量、安全与效率的有力质量管理工具.
Objective To improve the operation efficiency of Magnetic Resonance Imaging(MRI)examination in hospital,solve the problem of backlog of patients in MRI examination,and ensure the smooth operation of the hospital as a whole.Methods Based on the concept of lean management,an integrated application scheme of"Identification-Analysis-Solution"(IAS)was proposed and put into practice.Results Through the implementation of the scheme,the average examination cycle of MRI in hospital patients was shortened by 55.02%,the average waiting time of patients on the day of inspection was reduced by 10.28%,and the average number of examinations per MRI device was increased by 4.34%.The patient waiting satisfaction rate increased by 9.87 percentage points.Conclusion The IAS lean tool in-tegrated application scheme can improve the operation efficiency of hospital MRI examination,and is a powerful tool to improve medical quality,safety and efficiency.

Lean ManagementLean ToolsMagnetic Resonance ExaminationOperation EfficiencyPatient Satisfaction

黄小维、刘平、柏杨、陈锦

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陆军军医大学第二附属医院 重庆 400037

精益管理 精益工具 磁共振检查 运行效率 患者满意度

陆军军医大学第二附属医院精益质量改进项目

XQLSS-022-2020-01

2024

中国卫生质量管理
中国医院协会,陕西省人民医院

中国卫生质量管理

CSTPCD
影响因子:1.091
ISSN:1006-7515
年,卷(期):2024.31(1)
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