Intelligent medical guidance is an important component of hospital smart services.With the help of event-driven and artificial intelligence technology,Shanghai Chest Hospital built a one-stop intelligent medical guidance platform using the WeChat public account as the carrier,formulated individualized medical treatment plans according to different patients'outpatient medical needs,and presented each treatment link in a one-stop manner in the form of task flow,which shortened the waiting time for patients,alleviated the pressure of medical guides,and improved patients'medical experience.
OutpatientIntelligent Medical GuidanceIntelligent ServiceMedical ExperienceEvent-Driven Technology