高质量发展背景下公立医院基层行政人员岗位胜任力模型构建
Constructing Post Competency Model for Grassroots Administrative Personnel in Public Hospitals under the Context of High-Quality Development
吴梦婕 1张泽洪 1陈向宇 1熊晶晶1
作者信息
- 1. 温州医科大学医学人文与管理学院 浙江 温州 325035
- 折叠
摘要
目的 构建公立医院基层行政人员岗位胜任力模型.方法 基于文献回顾,初步提取胜任力指标;对10 名浙江省公立医院基层行政人员进行行为事件访谈,筛选胜任力指标;对 25 名专家进行咨询,确定胜任力指标.结果 公立医院基层行政人员岗位胜任力模型由 5 项一级指标、18 项二级指标构成,5 项一级指标包括个人特质、专业素质、工作技能、人际关系及管理能力等.结论 构建的公立医院基层行政人员岗位胜任力模型具有可操作性,能够为公立医院基层行政人员招聘、考核及培训提供参考.
Abstract
Objective To construct a post competency model suitable for grassroots administrative personnel in public hospitals.Methods Based on literature review,competency index was extracted initially.Behavioral event inter-views was conducted among 10 grassroots administrative staff of public hospitals in Zhejiang Province to screen compe-tency indicators.25 experts were consulted to determine competency indicators.Results The post competency model of grass-roots administrative staff in public hospitals was composed of 5 first-level indicators and 18 second-level in-dicators.The 5 first-level indicators included personal characteristics,professional quality,work skills,interpersonal relationship and management ability.Conclusion The post competency model of grass-roots administrative staff in public hospitals is practical and can provide reference for the recruitment,assessment and training of grass-roots admin-istrative staff in public hospitals.
关键词
公立医院/基层行政人员/岗位胜任力/人力资源管理Key words
Public Hospital/Grassroots Administration/Post Competency/Human Resource Management引用本文复制引用
基金项目
浙江省普通本科高等学校教学改革项目(十四五)(jg20220356)
出版年
2024
NETL
NSTL
万方数据