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赋权增能视域下门诊多学科协作诊疗服务质量提升策略研究

The Strategy of Improving the Service Quality of Outpatient Multidisciplinary Diagnosis and Treatment from the Perspective of Empow-erment

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门诊多学科诊疗(MDT)服务模式能够提高疑难疾病就诊质量,增强患者就医获得感.在赋权增能理论视域下,通过系统文献研究,从制度赋权、管理赋权、内在增能、外在增能等维度探讨门诊 MDT服务质量提升面临的困境,提出规范 MDT团队诊疗行为,增进 MDT团队协同性,提升 MDT团队内生动力,增强专业服务能力等策略,以提升门诊多学科服务质量.
The outpatient multidisciplinary diagnosis and treatment(MDT)service mode can improve the quality of treatment for difficult diseases and enhance patients'sense of access to medical treatment.From the perspective of em-powerment theory,through systematic literature research,this paper discussed the difficulties facing the improvement of outpatient MDT service quality from the perspectives of institutional empowerment,management empowerment,inter-nal empowerment and external empowerment,and proposed strategies such as standardizing the diagnosis and treatment behaviors of the MDT team,enhancing the synergy of the MDT team,enhancing the endogenous motivation of the MDT team,and enhancing the professional service capability,so as to improve the quality of multidisciplinary outpatient serv-ice.

EmpowermentOutpatient ServiceMultidisciplinary Diagnosis and TreatmentService Quality

乔佳敏、张赫楠

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哈尔滨医科大学人文社会科学院 黑龙江 哈尔滨 150081

赋权增能 门诊 多学科诊疗 服务质量

四川医事卫生法治研究中心课题

YF21-Y08

2024

中国卫生质量管理
中国医院协会,陕西省人民医院

中国卫生质量管理

CSTPCD
影响因子:1.091
ISSN:1006-7515
年,卷(期):2024.31(8)
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