医护人员为患者安全发声行为的研究进展及启示
Research Progress and Implication of Medical Staff Speaking up Behavior for Patient Safety
谢鑫华 1王芳 2周想玲 3汤佳洁 1张驰 4甄永祺2
作者信息
- 1. 蚌埠医科大学护理学院 安徽 蚌埠 233030
- 2. 东部战区总医院(南京大学医学院附属金陵医院)秦淮院区 江苏 南京 210001
- 3. 南京中医药大学护理学院 江苏 南京 210023
- 4. 南京大学医学院 江苏 南京 210093
- 折叠
摘要
目的 探讨医护人员为患者安全发声的研究进展,为促进我国患者安全发声行为研究提供依据.方法检索国内外相关文献,分析并总结医护人员为患者安全发声的定义、评估工具和影响因素.结果 为患者安全发声评估工具主要包括为患者安全发声问卷、员工建言行为量表、建言效能感量表和安全沉默动机测量量表,各工具均采用自评方式,内容各有侧重;为患者安全发声行为的影响因素分为促进因素和阻碍因素.结论 需开发适合我国国情的为患者安全发声评估工具,且需加强管理者支持,营造为患者安全发声的良好氛围,开展沟通技能相关培训,正向激励医护人员为患者安全发声的行为.
Abstract
Objective To explore the research progress of medical staff speaking up for patient safety and provide evidence for promoting speaking up behaviour for patient safety in China.Methods Relevant literature were searched to analyze and summarize the definition,assessment tools and influencing factors of medical staff's speaking up for patient safety.Results The tools for assessing speaking up for patient safety included the Speaking Up About Patient Safety Questionnaire,the Staff Advocacy Behaviour Scale,the Advocacy Efficacy Scale,and the Safety Silence Motives Meas-ure Scale,which were self-assessed and focused on their own content.The factors affecting speaking up for patient safe-ty were classified as facilitators and impediments.Conclusion It is necessary to develop an assessment tool of speak-ing up for patient safety that is suitable for China's national conditions,strengthen the support of managers,create a good atmosphere for speaking up for patient safety,carry out communication skills training,and positively motivate the speaking up behavior of medical staff for patient safety.
关键词
患者安全/为患者安全发声/医护人员Key words
Patient Safety/Speaking up for Patient Safety/Medical Staff引用本文复制引用
出版年
2024