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基于SWOT分析的无陪护医疗发展策略探讨

Development Strategy of Unaccompanied Medical Care Based on SWOT Analysis

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目的 分析我国无陪护医疗的实施现状和存在问题,为武汉市无陪护医疗开展提供参考.方法 基于SWOT模型,分析无陪护医疗开展的优势、劣势、机遇和挑战,并选取武汉市政府部门、医疗机构、公众群体、第三方组织等利益相关方对SWOT分析中的各关键词进行风险矩阵分析.结果 优势(S)评分(8.01分)低于劣势(W)评分(11.39分),机会(O)评分(8.64分)低于威胁(T)评分(11.20分).无陪护医疗的利益相关方倾向于防御性战略(22.59分).医疗机构的机会(O)评分仅为8.57分,但传染病医院和二级综合医院的机会(O)评分相对较高,分别为11.67分、10.96分.劣势W1"护理人力资源不足"总评分最高(12.81分),其次为威胁T4"患者经济负担加重"(12.46分).结论 无陪护医疗目前不宜大规模推广,可酌情在传染病医院和以老年慢性病为主的二级综合医院试点应用.国家相关部门应从法律、物价、医保、财政等方面加强对无陪护医疗试点机构的支持,试点医疗机构应构建以患者满意度和医疗安全为核心的评价体系.
Objective To analyze he implementation status and problems of unaccompanied medical care in China,and provide reference for the development of unaccompanied medical care in Wuhan.Methods Based on SWOT mod-el,this paper analyzed the advantages,disadvantages,opportunities and challenges of unaccompanied medical care devel-opment,and selected Wuhan municipal government departments,medical institutions,public groups,third-party or-ganizations and other stakeholders to carry out risk matrix analysis for each key word in SWOT analysis.Results The strength(S)score(8.01)was lower than the weakness(W)score(11.39),the opportunity(O)score(8.64)was low-er than the threat(T)score(11.20),and stakeholders of unaccompanied medical care generally tended to adopt defen-sive strategies(22.59).The opportunity(O)score of medical institutions was only 8.57,but the opportunity(O)score of infectious disease hospitals and secondary comprehensive hospitals were relatively high,with 11.67 and 10.96 respec-tively.The highest overall score among all keywords was weakness W1,with"insufficient nursing human resource"at 12.81,followed by threat T4,with"an increased economic burden"of 12.46.Conclusion The unaccompanied medi-cal care should not be promoted on a large scale,and it can be applied on a pilot basis in infectious disease hospitals and secondary general hospitals with elderly chronic diseases as appropriate.Relevant state departments should strengthen support for unaccompanied medical pilot institutions from the aspects of laws,prices,medical insurance and finance,and pilot medical institutions should build an evaluation system with patient satisfaction and medical safety as the core.

Unaccompanied Medical CareSWOT AnalysisMatrix AnalysisNursing QualityMedical Quality

邓晓玉、李月华、陈先祥、纪德胜、张正斌

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武汉市肺科医院 湖北 武汉 430000

无陪护医疗 SWOT分析 矩阵分析 护理质量 医疗质量

2024

中国卫生质量管理
中国医院协会,陕西省人民医院

中国卫生质量管理

CSTPCD
影响因子:1.091
ISSN:1006-7515
年,卷(期):2024.31(9)