The quality of outpatient service directly affects the patients'medical experience.Mianyang Central Hospital ad-heres to patient-centered,focusing on medical treatment process,service elements,medical needs of special populations,or-ganizational guarantee,simplified service processes,optimized service element configuration,and met the medical needs of special groups,which realized the refined management of outpatient services and improved the patients'medical experience.
Patient Medical ExperienceOutpatientService ModeService Quality
维普
万方数据
