Study on the Application of ISO9001 Quality Management System in the Psychiatric Nursing Quality Management
Objective To study the implementation and effect of ISO9001 quality management system in the nursing quality management of psychiatric wards. Methods To review the establishment and processing of ISO9001 system in a psychiatric ward in Weifang Mental Health Center, and make a comparative study on the work quality indexes as well as work quantity indexes between 2005 and 2012, so that we can find out the changes on the nursing quality management of psychiatric ward after 6 years' application of ISO9001 quality management system. Results Through the introduction and continuous improvement of ISO9001 system, we find out that each evaluation index gets higher, and the nursing quality also improved greatly. Conclusion As a world-acknowledged, scientific, formal, and efficient management method and tool, ISO9001 quality management system plays a significant role in assuring the nursing quality management of psychiatric wards.