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走动式管理在小儿急诊分诊护理质量管理中的应用效果观察

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目的观察走动式管理应用于小儿急诊分诊护理质量管理后的实际效果。方法将采用了走动式管理模式下的护理方法所护理的小儿急诊患者,设置为试验组;对照组则为仅接受常规护理的同等例数小儿急诊患者,对比两组患儿的临床护理质量,并比较两组患方的满意度。结果走动式管理组患者的护理质量评分和满意度均优于对照组患者。结论走动式管理模式下的护理方式,能够更方便、快捷地缓解小儿病患的临床症状,更大程度上减轻家属的紧张情绪,较常规护理措施质量更佳,具有较高的应用和推广价值。
Observation of the effect that MBWA(management by walking around) used in the triage nursing quality management of pediatric emergency
Objective To observe the effect of MBWA(management by walking around) in the triage nursing quality management of pediatric emergency. Methods Pediatric emergency patients, which accepted the care under quality management mode of the MBWA, set as the test group; the equal number of pediatric emergency patients, which only accepted routine nursing care, set as the control group; The quality of clinical care which the two groups of children received, was compared with; and the satisfaction of the two groups was compared with as well. Results The satisfaction and nursing quality scores of the group which accepted the care under MBWA were better than that of the control group patients. Conclusion The care under MBWA mode can alleviate clinical symptoms of pediatric patients more conveniently and quickly, can relieve the tension of families to a greater extent, obtained most of parents’ praise; It is better than routine nursing in quality, and has high value of application and promotion.

MBWA(management by walking around)Pediatric emergencyQuality of care

曾细秋、刘芙蓉

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518038 广东省深圳市儿童医院急诊科

走动式管理 小儿急诊 护理质量

2013

中国医疗前沿
中国医院协会

中国医疗前沿

影响因子:0.186
ISSN:1673-5552
年,卷(期):2013.(11)
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