Effect of Information Systems on Shortening Waiting Time of Diagnosis and Treatment in Reproductive Clinics and Improving Satisfaction Degree of Patients
Objective To explore application effect of information system on shortening waiting time of diagnosis and treatment in reproductive clinics and improving satisfaction degree of patients.Methods The paper chose patients in reproductive medicine center from June 2022 to December 2022,and divided them into study group(n=1200)and control group(n=1200)randomly.Study group was treated with information system,while control group with general outpatient system.Results Waiting time of study group in various diagnosis and treatment stages was significantly shortened,with total waiting time of about 46.4 minutes,reduction rate of 37.51%,with statistical significance between two groups,(P<0.001).Study group showed more significant improvement in various satisfaction degree indicators,with overall satisfaction improvement scores of 6 points and an improvement rate of 21.20%,with statistical significance between two groups,(P<0.001).Conclusion Information systems can reduce waiting time,improve service quality,and increase satisfaction degree of patients by optimizing reproductive outpatient processes,improving efficiency,strengthening communication,and optimizing resource allocation.
Information systemWaiting time for diagnosis and treatmentSatisfaction degreeReproductive ClinicAdvanced information technologyOptimizing diagnosis and treatment process
万方数据
维普
