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事前处方审核与事后处方点评对药学服务质量的影响

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目的 研究事前处方审核与事后处方点评对药学服务质量的影响。方法 选择本院2020年1月-2021年12月的门急诊处方作为研究对象,将2020年1月-2020年12月作为实施前,2021年1月-2021年12月作为实施后,观察实施前后不规范、不适宜超常处方、抗菌药物使用情况、就医满意度。结果 实施后不规范、不适宜超常处方情况均出现好转,实施前后之间并无差异(P>0。05)。实施后、实施前对比显示,后者的平均用药品种更多,抗菌药物金额、注射剂使用率以及抗菌药物使用率较高,实施后各项就医满意度高于实施前,组间差异显著(P<0。05)。结论 事前处方审核与事后处方点评能够降低临床不规范与不适宜处方,并减少抗菌药物使用,提升整体就医满意程度,提高药物服务质量,值得应用。
Effect of Pre Prescription Checks and Post Prescription Comments on Quality of Pharmaceutical Services
Objective To study effect of pre prescription checks and post prescription comments on quality of pharmaceutical services.Methods The paper chose outpatient and emergency prescriptions in our hospital from January 2020 to December 2021 as research subjects.Before implementation(from January 2020 to December 2020)and after implementation(from January 2021 to December 2021),conditions of irregular and unqualified prescriptions,inappropriate and excessive prescriptions,use of antibiotics,and satisfaction degree with medical treatment were observed.Results After implementation,the irregular and unsuitable abnormal prescriptions were improved,and there was no difference between before and after implementation(P>0.05).The comparison between post-implementation and pre-implementation showed that the average drug varieties of the latter group were higher,the amount of antibiotics,the utilization rate of injections and the utilization rate of antibiotics were higher,and the satisfaction of various medical services after implementation was higher than that before implementation,with significant differences among groups(P<0.05).Conclusion Pre prescription checks and post prescription comments can reduce clinical irregular and inappropriate prescriptions,antibacterial agent usage rates,improve total medical satisfaction degree and pharmaceutical service quality of patients,which is worthy of clinical application.

Pre prescription checksPost prescription commentsQuality of pharmaceutical service

潘丽娟

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广州市第一人民医院药剂科,广东 广州 510000

事前处方审核 事后处方点评 药学服务质量

2024

智慧健康

智慧健康

ISSN:
年,卷(期):2024.10(14)