Objective To understand the real feelings of ICU nurses after experiencing missed nursing care events,in order to provide them with positive and effective countermeasures in a targeted manner.Methods Using the phenomenological research method in qualitative research,we conducted semi-structured interviews with 17 ICU nursing staff experiencing missed nursing care events in a tertiary class A hospital in Yantai City,content analysis was used for data analysis.Results The experiences of 17 nurses experiencing missed nursing care events could be categorized into 4 themes and 15 sub-themes.Theme 1:Causes,human resources,physical resources,patient fac-tors,disruptive events,and the specificity of the ICU;Theme 2:Coping,low willingness to report,avoidance,and re-flection;Theme 3:Expectations,improving the system,teamwork,and expectation of understanding and relevant train-ing;Theme 4:Cognition,valuing deficiencies,lack of recognition and promoting growth.Conclusion Measures should be taken in clinical work to eliminate relevant influencing factors for nurses experiencing missed nursing care events.It is recommended to improve the cognitive level of nurses and promote their positive coping by strengthen-ing relevant training and psychological interventions with a view to avoid the occurrence of missed nursing care events.
关键词
护士/护理缺失/质性研究/心理体验/重症监护病房
Key words
Nurses/Missed Nursing Care/Qualitative Research/Psychological Experience/Intensive Care Units