首页|服装产品在线个性化定制体验对消费者购买意愿的影响

服装产品在线个性化定制体验对消费者购买意愿的影响

扫码查看
随着先进数字技术的发展,如何利用服装产品在线个性化定制体验让消费者感知价值进而刺激消费者购买欲望成为关注的重点.通过文献梳理,确定了服装产品在线个性化定制体验的4个维度,建立了服装产品在线个性化定制体验、感知价值及消费者购买意愿之间的理论模型.从参与服装产品在线个性化定制的消费者中收集了 263份有效调查问卷.基于问卷的实证分析表明:服装产品在线个性化定制体验中的功能体验、形象体验、质量体验及服务体验均对消费者购买意愿有积极正向影响;感知价值在服装产品在线个性化定制中的4个体验之间起部分中介作用.研究结果可为有服装产品在线个性化定制的商家完善服装产品在线个性化定制模式及营销策略提供参考.
The Impact of Online Personalized Customization Experience of Clothing Products on Consumer Purchase Intention
With the development of advanced digital technology,how to utilize online personalized customization experience of clothing products to make consumers perceive value and stimulate their purchasing desire has become a focus of attention.Through literature review,four dimensions of online personalized customization experience for clothing products were determined,and a theoretical model was established between online personalized customization experience,perceived value,and consumer purchasing intention for clothing products.263 valid survey questionnaires were collected from consumers participating in online personalized customization of clothing products.Empirical analysis based on questionnaires shows that the functional experience,image ex-perience,quality experience,and service experience in online personalized customization of clothing products all have a positive impact on consumer purchase intention;Perceived value plays a partial mediating role among the four experiences in online per-sonalized customization of clothing products.The research results can provide reference for businesses with online personalized customization of clothing products to improve their online personalized customization models and marketing strategies.

personalized customizationonline customizationcustomized experienceperceived valuepurchasing intention

解晓溪、田丙强、曲洪建

展开 >

上海工程技术大学纺织服装学院,上海 201600

个性化定制 在线定制 定制体验 感知价值 购买意愿

2024

浙江纺织服装职业技术学院学报
浙江纺织服装职业技术学院

浙江纺织服装职业技术学院学报

影响因子:0.245
ISSN:1674-2346
年,卷(期):2024.23(4)