儿童输液室护患纠纷的问题及对策
Problems and countermeasures of children's transfusion room nurse dispute
朱彩勤1
作者信息
- 1. 南京医科大学附属无锡市儿童医院 214023
- 折叠
摘要
目的：探讨儿童输液室中出现护理纠纷的原因以及对策。方法：选取我院收治的60例输液儿童，对其进行不同的护理方式，并对纠纷原因及对策进行讨论。结果：2组纠纷人数比例明显少于1组，差异具有统计学意义（p＜0.05）。结论：护理人员的服务态度的好坏、专业技术水平为引起纠纷的主要因素，因此护理人员要提高自身素质减少纠纷产生。
Abstract
objective: to study the children transfusion room the causes and countermeasures of nursing disputes. Methods: 60 cases of transfusion children to carry on the different nursing, and to discuss countermeasures. Results: 2 group dispute was notably less than 1 group (p<0.05). Conclusion: service attitude, professional and technical is given priority to, so to improve their own quality to reduce disputes.
关键词
儿童输液室/护理纠纷/对策Key words
children transfusion/room disputes/countermeasures引用本文复制引用
出版年
2014
NETL
NSTL
万方数据