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儿童输液室护患纠纷的问题及对策

Problems and countermeasures of children's transfusion room nurse dispute

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目的:探讨儿童输液室中出现护理纠纷的原因以及对策。方法:选取我院收治的60例输液儿童,对其进行不同的护理方式,并对纠纷原因及对策进行讨论。结果:2组纠纷人数比例明显少于1组,差异具有统计学意义(p<0.05)。结论:护理人员的服务态度的好坏、专业技术水平为引起纠纷的主要因素,因此护理人员要提高自身素质减少纠纷产生。
objective: to study the children transfusion room the causes and countermeasures of nursing disputes. Methods: 60 cases of transfusion children to carry on the different nursing, and to discuss countermeasures. Results: 2 group dispute was notably less than 1 group (p<0.05). Conclusion: service attitude, professional and technical is given priority to, so to improve their own quality to reduce disputes.

children transfusionroom disputescountermeasures

朱彩勤

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南京医科大学附属无锡市儿童医院 214023

儿童输液室 护理纠纷 对策

2014

中外健康文摘
中国中医药报社

中外健康文摘

影响因子:0.016
ISSN:1672-5085
年,卷(期):2014.(26)
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