Influence of continuous quality improvement on diagnosis rate of pre-examination and triage in outpatient department of obstetrics and gynecology
Objective:To study the effect of continuous quality improvement on the diagnosis rate of pre-examination and triage in obstetrics and gynecology outpatient clinics.Methods:The research subjects selected 126 patients from January 2020 to De-cember 2021 in the outpatient department of obstetrics and gynecology in our hospital.The control group underwent routine management of pre-examination and triage,while the study group underwent continuous quality improvement.The two groups were compared in terms of diagnosis efficiency,triage satisfaction,patient compliance,incidence of adverse events and diagno-sis rate.Results:Compared with the control group,the average time of diagnosis and the waiting time of patients in the study group were shorter(P<0.05).The scores of degree,disease inquiry skills and warm reminders were all higher(P<0.05);the compliance rate of the study group(96.83%)was higher than that of the control group(82.54%),and the difference was statistically significant(P<0.05);the study group(98.41%)had a higher diagnosis rate than the control group(85.71%),and the difference was statistically significant(P<0.05);the incidence of adverse events in the study group(1.59%)was lower than that in the control group(20.63%),with a statistically significant difference(P<0.05).Conclusion:The appli-cation of continuous quality improvement in pre-examination and triage in obstetrics and gynecology outpatient clinic can im-prove the diagnosis rate,reduce adverse events,improve the efficiency of triage,and promote the improvement of patient satis-faction.
Continuous quality improvementObstetrics and gynecologyTriage satisfactionOutpatient pre-examination tri-ageComplianceTriage service attitude
国家科技期刊平台
NSTL
万方数据
维普
