鞋类工艺与设计2024,Vol.4Issue(23) :87-89.DOI:10.3969/j.issn.2096-3793.2024-23-029

基于亲和图法的用户体验要素整合与分析研究

A Study on the Integration and Analysis of User Experience Elements based on the Affinity Diagram Approach

杨琴剑 王泽普
鞋类工艺与设计2024,Vol.4Issue(23) :87-89.DOI:10.3969/j.issn.2096-3793.2024-23-029

基于亲和图法的用户体验要素整合与分析研究

A Study on the Integration and Analysis of User Experience Elements based on the Affinity Diagram Approach

杨琴剑 1王泽普1
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作者信息

  • 1. 宁波财经学院,浙江 宁波 315000
  • 折叠

摘要

本研究应用亲和图法系统性地导出并分析了用户体验要素.通过专家焦点小组访谈,整合了 12 位学者提出的 59 个要素,归纳出 10 个核心要素:接近性、满足性、效率性、可逆性、使用便利性、管理性、有用性、搜索性、可靠性和审美性.研究提供了用户体验设计的理论基础和实用工具,旨在深化对体验的理解,提升设计质量,增进用户满意度.

Abstract

This study systematically extracted and analyzed user experience elements using the Affinity Diagram approach.Through expert focus group interviews,59 elements proposed by 12 scholars were integrated,resulting in 10 core elements:accessibility,satisfaction,efficiency,reverse engineering,ease of use,manageability,usefulness,findability,reliability,and aesthetics.The research provides a theoretical foundation and practical tools for user experience design,aiming to deepen the understanding of experiences,enhance design quality,and improve user satisfaction.

关键词

用户体验/用户体验要素/可用性/亲和图/设计评价

Key words

user experience/elements of user experience/usability evaluation/affinity diagram/design evaluation

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出版年

2024
鞋类工艺与设计
中国皮革和制鞋工业研究院

鞋类工艺与设计

ISSN:2096-9163
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