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基于亲和图法的用户体验要素整合与分析研究

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本研究应用亲和图法系统性地导出并分析了用户体验要素.通过专家焦点小组访谈,整合了 12 位学者提出的 59 个要素,归纳出 10 个核心要素:接近性、满足性、效率性、可逆性、使用便利性、管理性、有用性、搜索性、可靠性和审美性.研究提供了用户体验设计的理论基础和实用工具,旨在深化对体验的理解,提升设计质量,增进用户满意度.
A Study on the Integration and Analysis of User Experience Elements based on the Affinity Diagram Approach
This study systematically extracted and analyzed user experience elements using the Affinity Diagram approach.Through expert focus group interviews,59 elements proposed by 12 scholars were integrated,resulting in 10 core elements:accessibility,satisfaction,efficiency,reverse engineering,ease of use,manageability,usefulness,findability,reliability,and aesthetics.The research provides a theoretical foundation and practical tools for user experience design,aiming to deepen the understanding of experiences,enhance design quality,and improve user satisfaction.

user experienceelements of user experienceusability evaluationaffinity diagramdesign evaluation

杨琴剑、王泽普

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宁波财经学院,浙江 宁波 315000

用户体验 用户体验要素 可用性 亲和图 设计评价

2024

鞋类工艺与设计
中国皮革和制鞋工业研究院

鞋类工艺与设计

ISSN:2096-9163
年,卷(期):2024.4(23)