The Research on the Mechanism of Corporate Leaders Apology Negatively Effecting Employees'Counterproductive Work Behavior
Employees'counterproductive work behavior caused by offense of leaders are reduced because corporate leader apology altering their negative expectations.Based on the conservation of resources theory,the authors construct a model of the mechanism of corporate leader apology affecting employees'counterproductive work behavior.The study employs 388 valid tracking data collected at two time points and utilizes Mplus software to empirically examine the association between corporate leader apology and employees'counterproductive work behavior,as well as its changes.The test results confirm that leader apology has a significant negative impact on employees'counterproductive work behavior;leader identification and affective commitment play a mediating role in the relationship between leader apology and employees'counterproductive work behavior;perceptions of leader hypocrisy not only negatively moderates the impact of leader apology on leader identification,but also negatively moderates the mediating role of leader identification between leader apology and employees'counterproductive work behavior.This paper aims to incorporate variables such as leader identification,affective commitment,and perceptions of leader hypocrisy into the model empirical examining the impact of leader behavior on employees'counterproductive work behavior,extends the application scope of conservation of resources theory,reveals the internal relationship between leader apology and employees'counterproductive work behavior,and contributes to the existing literature on leader behavior in enterprise management.The research conclusions can serve as a theoretical foundation for organizational leaders to deal with internal interpersonal relationships and enhance the level of corporate governance.
Leader apologyEmployees'counterproductive work behaviorLeader identificationAffective commitmentPerceptions of leader hypocrisy