Crossing digital frontiers with cultural intelligence - a new paradigm for project managers

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NETL
NSTL
Elsevier

外文摘要：© 2023 The Author(s)The evolution of the international business environment during the past twenty years due to globalization and the recent pandemic determined an increase in international projects requiring new organizational and individual capabilities to ensure project success. Cross-cultural competencies have been analyzed within the cross-cultural management field and organizational behavioral studies, with limited research available in the international project management field. Through a comprehensive literature review, the current research outlines the gap within the project management domain concerning the need triggered by the pandemic to acquire cross-cultural and digital abilities among project professionals. We disclose how the existent globalized virtual environment differs from the new one triggered by the pandemic due to the forced shift to the digital setting with a strong impact on in-person interactions, verbal and non-verbal communication. The originality of this work resides in the development of a novel project professional ability framework, including digital and cross-cultural components that emerged during the pandemic. Secondly, we propose the application of the identified cross-cultural and digital abilities within the project process group of the life cycle based on their scope and outputs.

外文关键词：

COVID-19Cross-cultural capabilitiesCross-cultural competenciesCross-culturalismCultural competenciesCultural intelligenceGlobal project managementGlobal virtual teamsInternational project managementMulticulturalismPandemic

作者：

Anglani F.、Reaiche C.、Boyle S.、Pennetta S.

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作者单位：

James Cook University College of Business Law and Governance

Queensland University of Technology Faculty of Business & Law

出版年：

2023

DOI：

10.1016/j.ijproman.2023.102543

International journal of project management

ISSN：0263-7863

年,卷(期)：2023.41(8)

参考文献量156