Abstract
By a News Reporter-Staff News Editor at Robotics & Machine Learning DailyNews Daily News – Investigators publish new report on Artificial Intelligence. According to news reportingfrom Glasgow, United Kingdom, by NewsRx journalists, research stated, “The increased utilizationof artificial intelligence-enabled applications (AI-ETs) across the customer journey has transformed customerexperience (CX), introducing entirely new forms of the concept. This paper aims to explore existingacademic research on the AI-enabled customer experience (AICX), identifying gaps in literature and opportunitiesfor future research in this domain.”
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