Abstract
By a News Reporter-Staff News Editor at Robotics & Machine Learning DailyNews Daily News - The introduction of artificial intelligence is a significant part of the digital transformationbringing challenges and changes to the job descriptions among management. A study conducted atthe University of Eastern Finland shows that integrating artificial intelligence systems into service teamsincreases demands imposed on middle management in the financial services field. In that sector, the adventof artificial intelligence has been fast and AI applications can implement a large proportion of routine workthat was previously done by people. Many professionals in the service sector work in teams which includeboth humans and artificial intelligence systems, which sets new expectations on interactions, humanrelations, and leadership.
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