首页|Speaking in a local accent might make social robots seem more trustworthy and competent
Speaking in a local accent might make social robots seem more trustworthy and competent
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Social robots can help us with many things: teaching, learning, caring. Because they’re designed to interact with humans, they’re designed to make us comfortable - and that includes the way they talk. But how should they talk? Some research suggests that people like robots to use a familiar accent or dialect, while other research suggests the opposite. “Surprisingly, people have mixed feelings about robots speaking in a dialect - some like it, while others prefer standard language,” said Katharina Kuhne of the University of Potsdam, lead author of the study in Frontiers in Robotics and AI. “This made us think: maybe it’s not just the robot, but also the people involved that shape these preferences.” Talking the talk Many factors affect people’s comfort levels with social robots. The robots work best when they appear more trustworthy and competent, and a human-like speaking voice contributes to this. But whether that speaking voice uses a dialect or a standard form of a language could impact the perception of its trustworthiness or competence. Standard language use is often viewed as more intelligent, but speaking in a dialect which is considered friendly or familiar can be comforting.