首页|Patent Issued for Internal chatbot universe with a universal com- munication protocol (USPTO 11895062)
Patent Issued for Internal chatbot universe with a universal com- munication protocol (USPTO 11895062)
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From Alexandria, Virginia, NewsRx journalists report that a patent by the inventors Cimpian, Castigliana (San Francisco, CA, US), Golani, Sushil (Charlotte, NC, US), Shah, Priyank R. (Plano, TX, US), Yannam, Ramakrishna R. (The Colony, TX, US), filed on June 30, 2021, was published online on February 6, 2024. The patent's assignee for patent number 11895062 is Bank of America Corporation (Charlotte, North Carolina, United States). News editors obtained the following quote from the background information supplied by the inventors: "Chatbots are used to automate conversations and interact with humans through various communi- cation platforms. Chatbots may be powered by pre-programmed responses, artificial intelligence and/or machine learning in order to answer questions with or without contacting a live human agent. As such, chatbots can be used in lieu of providing direct contact with a live human agent. Chatbots may simulate conversations with a human using text, text-to-speech or speech-to-speech. "Many entities maintain a single chatbot. The single chatbot may include information relating to a specific domain of intents. For example, the entity may relate to selling furniture. As such, the chatbot may be trained to respond to information requests relating to furniture.
Artificial IntelligenceBank of America CorporationBusinessCyborgsEmerging TechnologiesFinancial CompaniesMachine LearningMoney Center Banks
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