Investigators from University of Southern Florida Zero in on Robotics (Adoption of Smart Technologies In the Cruise Tourism Services: a Systematic Review and Future Research Agenda)

扫码查看

原文链接

NETL
NSTL
Emerald Group Publishing

外文摘要：Investigators publish new report on Robotics. According to news reporting originating in Tampa, Florida, by NewsRx journalists, research stated, “The purpose of this paper is to systematically analyze existing studies related to the adoption of smart technologies in cruise tourism services, particularly robots, artificial intelligence, service automation and virtual reality. Financial supporters for this research include Fundacao para a Ciencia e a Tecnologia (FCT), BD. The news reporters obtained a quote from the research from the University of Southern Florida, “The authors identified 31 articles from high-quality journals and used a systematic review and the VOSviewer software to analyze them. Since 2014, there has been an increase in the number of studies related to smart technologies in cruise tourism services. At first, researchers focused on Royal Caribbean's robotic bartender arm, whereas other technologies such as digital signage, self-service options, facial recognition and virtual culinary experiences received less attention. However, the interest in exploring these last smart technologies has grown significantly since 2019. The adoption of RAISA in the cruise tourism service (ASCT) framework was proposed, identifying five major domains: cruise robotic technology, technology innovation, cruise passengers' engagement behavior, cruise passengers' technology readiness and privacy perception and knowledge expertise.”

外文关键词：

TampaFloridaUnited StatesNorth and Central AmericaEmerging TechnologiesMachine LearningRoboticsRobotsTechnologyTourismTravelUniversity of Southern Florida

出版年：

2024

DOI：

10.1108/JHTT-06-2022-0159

Robotics & Machine Learning Daily News

ISSN：

年,卷(期)：2024.(Feb.8)

参考文献量97