首页|Researchers Submit Patent Application, "Utilizing Machine Learning Models To Pre dict Multi-Level Client Intent Classifications For Client Communications", for A pproval (USPTO 20240086757)
Researchers Submit Patent Application, "Utilizing Machine Learning Models To Pre dict Multi-Level Client Intent Classifications For Client Communications", for A pproval (USPTO 20240086757)
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By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News-From Washington, D.C., NewsRx journali sts report that a patent application by the inventors Babu, Jiby (Leander, TX, U S); Pei, Lei (Sunnyvale, CA, US); Shetty, Niranjan A. (Berkeley, CA, US), filed on September 8, 2022, was made available online on March 14, 2024. No assignee for this patent application has been made. News editors obtained the following quote from the background information suppli ed by the inventors: "Recent years have seen significant improvements in convent ional systems for utilizing various computing devices to interact and interpret interactions across computer networks. For example, conventional systems can uti lize heuristic menu structures to guide users through various options and identi fy desired information or services. Similarly, conventional systems can provide a menu of selectable user interface elements that allow agent devices to identif y a particular purpose or reason for a client device interaction. For example, i n response to an agent selection of a first category, conventional systems often present menus and various sub-menus of categories to navigate through to identi fy a purpose or reason for a client device interaction.
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