Abstract
By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News-Fresh data on artificial intelligence are presented in a new report. According to news originating from State Universi ty of New York (SUNY) Buffalo by NewsRx correspondents, research stated, "Custom er attrition in the banking industry occurs when consumers quit using the goods and services offered by the bank for some time and, after that, end their connec tion with the bank." The news editors obtained a quote from the research from State University of New York (SUNY) Buffalo: "Therefore, customer retention is essential in today's ext remely competitive banking market. Additionally, having a solid customer base he lps attract new consumers by fostering confidence and a referral from a current clientele. These factors make reducing client attrition a crucial step that bank s must pursue. In our research, we aim to examine bank data and forecast which u sers will most likely discontinue using the bank's services and become paying cu stomers. We use various machine learning algorithms to analyze the data and show comparative analysis on different evaluation metrics. In addition, we developed a Data Visualization RShiny app for data science and management regarding custo mer churn analysis."
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