Abstract
From the background information supplied by the inventors, news correspondents o btained the following quote: “Voice/chatbots are conversational applications tha t often plug into other applications and services (e.g., virtual personal assist ants, schedulers, reminders, ordering systems, retail websites etc.). These voic e/chatbots provide to the user a communication interface to these other applicat ions and services that attempts to provide an interaction that mimics the experi ence of interacting with a real person. Giving the recent rapid growth in the nu mber of applications and services utilizing voice/chatbots and the diversity dom ains in which voice/chatbots are being deployed (e.g., health services, retail s ector, entertainment services, etc.), there is an ever-increasing need for tools that build voice/chatbot conversations in an efficient and effective manner.”
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