Abstract
News editors obtained the following quote from the background information suppli ed by the inventors: “ “Aspects of one or more embodiments of the present disclosure relate to natural language processing, and more particularly, to systems and methods for multiling ual intent classification predictions. “A business may employ automated systems and representatives of the business to process transactions and/or service the needs of its customers. Utilizing human agents to interact with the customers may sometimes result in delays if the agen ts are not available to service the customers. Utilizing human agents may also b e costly for the business due to increased overhead and increased complexity to the business operation.
NETL
NSTL