首页|Patent Issued for Utilizing machine learning models to generate interactive digi tal text threads with personalized agent escalation digital text reply options ( USPTO 11936814)
Patent Issued for Utilizing machine learning models to generate interactive digi tal text threads with personalized agent escalation digital text reply options ( USPTO 11936814)
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The following quote was obtained by the news editors from the background informa tion supplied by theinventors: “Recent years have seen significant improvements in conventional systems for utilizing computingdevices to interact with variou s clients and client devices. For example, conventional systems can utilizecomp uter-implemented chat bots to guide clients through various options and identify desired informationor services. Although conventional systems can autonomously interact with clients, these conventionalsystems have a number of problems in relation to accuracy, efficiency, and flexibility of implementingcomputing devi ces.
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