首页|Patent Issued for System and method for disambiguation and error resolution in call transcripts (USPTO 11961511)
Patent Issued for System and method for disambiguation and error resolution in call transcripts (USPTO 11961511)
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The following quote was obtained by the news editors from the background informa tion supplied bythe inventors:“Ambiguity is inherent to human language and poses a unique challenge both to hu man listeners aswell as NLP systems. Ambiguity is understood as a type of uncer tainty that allows for more than oneplausible interpretation of an utterance. A mbiguity can introduce problems for NLP systems designedto, for example, execut e machine translation, determine sentiment, or perform automatic speech recognition. The inventors have found that there exists an urgent and unmet need for a s ystem or method thatcan identify and resolve mis-transcriptions that can arise from phonetic ambiguity and degraded acousticsignals in large datasets of call transcripts.”
Artificial IntelligenceBusinessCyborgsEmerging TechnologiesMachine LearningMachine TranslationVail Systems Inc.