Abstract
The following quote was obtained by the news editors from the background informa tion supplied by the inventors: “A communication management system may communica te with a user of an account managed by the communication management system. The communication management system may manage information associated with the user and/or records associated with the user. The communication management system ma y send a message to the user to provide a status of the account that is based on the information and/or the records. The communication management system may rec eive a message from the user, a system that manages the information, or a system that manages the records.”