Abstract
Reporters obtained the following quote from the background information supplied by the inventors: “With the advent of the Internet and its ease of use to resear ch and book travel, travel agencies had to change their model to successfully co mpete. In a traditional setting, customers would visit retail storefront or “bri ck and mortar” travel agency locations and make travel plans while looking at br ochures and sitting face-to-face with a travel agent. As the Internet became mor e and more prevalent in the travel industry, storefront locations began closing and many travel agents were faced with a choice-find a new career or open their own home-based travel agency. Many home-based travel agents own and operate thei r own business and use a host agency that may provide benefits such as higher co mmission levels from suppliers, support and technology.
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