首页|Patent Issued for Fraud detection using emotion-based deep learning model (USPTO 12008579)

Patent Issued for Fraud detection using emotion-based deep learning model (USPTO 12008579)

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News editors obtained the following quote from the background information suppli ed by the inventors: “A customer service contact center is a facility configured to handle incoming communications from customers or potential customers of a bu siness or organization. One function of the contact center is to identify potent ially fraudulent communications. Although many communications can be handled thr ough online interactions (e.g., via websites, email, or mobile applications), fo r some businesses, a contact center may be regarded as necessary. A contact cent er may include one or more message analysis systems and one or more agent deskto p systems used by a number of human agents that are representatives of the organ ization.

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2024

Robotics & Machine Learning Daily News

Robotics & Machine Learning Daily News

ISSN:
年,卷(期):2024.(Jul.1)