首页|Patent Issued for Utilizing machine learning models to generate interactive digi tal text threads with personalized digital text reply options (USPTO 12010075)
Patent Issued for Utilizing machine learning models to generate interactive digi tal text threads with personalized digital text reply options (USPTO 12010075)
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Reporters obtained the following quote from the background information supplied by the inventors: “Recent years have seen significant improvements in convention al systems for utilizing computing devices to interact with various clients and client devices. For example, conventional systems can utilize computerimplement ed chat bots to guide clients through various options and identify desired infor mation or services. Although conventional systems can autonomously interact with clients, these conventional systems have a number of problems in relation to ac curacy, efficiency, and flexibility of implementing computing devices. “For instance, conventional systems are often inaccurate in guiding clients/clie nt devices to pertinent resources. For example, based on interactions with menu options, conventional systems often route clients to an inaccurate terminal path that fails to provide the needed information or resources. Indeed, because conv entional systems broadly generalize menu and sub-menu options this leads the sys tem to route clients to information that is inapplicable and inaccurate.
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