摘要
报告者从发明人提供的背景信息中获得了以下引述：“关于设备运行中的异常和问题，传统寻呼机类型支持倾向于“寻呼”设备报告的异常和问题，如果用户和/或技术人员在预定时间内没有响应，则升级。特别是，在PAG ER日历中，授权解决异常和问题的用户名单被定义。传统的寻呼机类型支持在物联网监测环境中可能不实用，因为物联网网络是一个由连接设备和人员组成的巨大网络，所有这些设备都收集和共享有关连接设备的使用方式以及连接设备周围环境的数据。此外，解决物联网设备报告的异常和问题的传统方法需要每个物联网网络有一个仪表板，并为每个物联网网络分配一名技术人员。
Abstract
Reporters obtained the following quote from the background information supplied by the inventors: “With regards to anomalies and problems in functioning of devi ces, a traditional pager type support tends to “page” on the anomalies and probl ems reported by the devices, and escalate if no user and/or technician responds within a predetermined amount of time. In particular, a list of users in the pag er’s calendar who are authorized to address the anomalies and problems, is defin ed. The traditional pager type support may not be practical in an IOT monitoring environment because of the fact that an IOT network is a giant network of conne cted devices and people, all of which collect and share data about the way the c onnected devices are used and about the environment around the connected devices . Further, conventional methods of addressing anomalies and problems reported by IOT devices require a dashboard per IOT network, and assigning a technician per IOT network.
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NSTL