首页|Interactions of Filipino platform workers with AI systems: implications for desi gn and governance of labour platforms
Interactions of Filipino platform workers with AI systems: implications for desi gn and governance of labour platforms
扫码查看
点击上方二维码区域,可以放大扫码查看
原文链接
NETL
NSTL
By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News-According to news reporting based on a preprint abstract, our journalists obtained the following quote sourced from os f.io: "A crucial feature underpinning labour platforms that attract vast numbers of wo rkers globally are artificial intelligence and algorithmic systems that perform labour management roles. Research in humanmachine communication (HMC) suggests that technologies endowed with human social cues are perceived as distinct 'soci al actors,' evoking responses from users or prompting users to seek responses fr om them. Drawing from the perspectives of Filipino platform workers in the ride- hailing and delivery sectors that interact with AI systems, this commentary high lights key dimensions of daily communicative experiences between location-based platform workers and their apps that oscillate around the competing experiences of visibility and opacity, (dis)trust, and care and surveillance. I argue that w orkers' experiences reflect their expectations of equitable and 'humane' labour management that yield important governance implications and call for rethinking the design of algorithms and artificial intelligence systems that underpin labou r platforms."