首页|Patent Issued for Intelligent automated order-based customer dialogue system (US PTO 12008328)
Patent Issued for Intelligent automated order-based customer dialogue system (US PTO 12008328)
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By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News – Walgreen Co. (Deerfield, Illinois, Uni ted States) has been issued patent number 12008328, according to news reporting originating out of Alexandria, Virginia, by NewsRx editors. The patent’s inventors are Derza, Oliver (Willowbrook, IL, US). This patent was filed on April 14, 2023 and was published online on June 11, 202 4. From the background information supplied by the inventors, news correspondents o btained the following quote: “Typically, when a customer arrives at a location o f an enterprise to pick up a previously-placed order, e.g., via curbside pickup, the customer electronically notifies the enterprise of the customer’s arrival, for example, by activating a user control on an enterprise application executing on the customer’s personal electronic device (PED) or by activating a user cont rol included in an email from the enterprise. Subsequently, the customer waits f or the order to be delivered to the customer’s vehicle. In most situations, the only electronic interaction between the customer and the enterprise during the c ustomer’s wait (if any at all) consists of updates on the order’s fulfillment st atus provided by the enterprise and delivered to the customer’s PED. Some enterp rises provide a phone number for the customer to call if the customer has questi ons during the wait.”
BusinessCyborgsEmerging TechnologiesMachine LearningWalgreen Co
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